MSP Non-Profit Clients Access Amazing Tech Resources via TechSoup

Mar 17

Tech SoupListen to the latest episode HERE.

Karl welcomes to the show Dan Webb, Vice President of Technical Solutions and Services at TechSoup Global. Dan talks about the wealth of technology resources MSPs can help their non-profit clients access through TechSoup.

Dan explains that TechSoup aggregates vendor donations and donation programs so that not-for-profits can readily access the resources. He says they have 650,000 NGOs all over the globe in their system. He says last year they helped deliver $900 million fair market value in tech support, software, hardware, and service donations to those NGOs.

Dan mentions that they administer many large tech company philanthropic programs, such as the Microsoft Donation Program. He says they have resources from Skype credits, Intuit programs for PC and Mac, multiple language options, and more. He notes that Dell, HP, Lenova, and Apple are a part of their Refurbished Computer Initiative.

Tech SoupDan also walks MSPs through the first steps they need to take to get their non-profit clients connected with TechSoup resources. He notes that fulfillment can often be digital and immediate for organizations that register and qualify.

Karl is also joined by MSP Mark Moreno, Owner of C&M Support Services & Consulting. Mark has been servicing non-profit and church organization clients for many years and has extensive experience in working with TechSoup.

Mark MorenoMark says they have been able to access amazing resources for clients, to include exchange servers in the low hundreds, Office suites in the $10-12 range, and licenses for servers at ridiculously low prices.

Mark also offers advice to MSPs looking to service non-profits. He encourages MSPs to take time to learn and understand the particular non-profit space you wish to approach, whether it be servicing churches, schools, or something else.

 

 

 

Manuel PalachukManual Palachuk also joins the show in our Oddballs
segment to talk about building a repair & restoration catalog for your IT service delivery business.

 

 

 

 

Click to listen to today’s episode!

Odd Tuesdays

And listen out for today’s coupon code to save on upcoming Online MSP Classes over at Great Little Seminar!

MSP Classes

*LINKS from today’s episode*
* Great Little Seminar Online Courses
Mar 24 – Apr 21
Online Classes – The Ten Golden Rules of PSA
Register HERE.

*CompTIA Annual Meeting
March 24-26
Ponte Verda, FL
More info HERE.

* ASCII Success Summit Tours
March 25 -26
Columbus, OH
Find Out More HERE.

* Webinar – Globalization of SMB – with Dave Sobel, MAXfocus
March 31st – 10:00 AM Pacific
Online
*Free* Register now HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More

Partnering With Peers For Growth

Mar 03

Kevin Royalty

Listen to today’s episode HERE.

Karl welcomes Kevin Royalty, from Total Care Computer Consulting, to our show today. Kevin is a longstanding Microsoft MVP, Moderator on the SpiceWorks’ Small Business Server and Server Essentials Forum, and leader in the MSP community.

Kevin was featured in the January edition of ChannelPro magazine in an article entitled A How-To Guide for Partnering With Peers (Jan 2015, P. 20).

Kevin talks with Karl about the value of partnering with fellow MSPs. He says it is a mistake to loose site of how powerful working with fellow MSPs can be, despite the fact that those same MSPs may have overlap with your services and technically be “the competition”.

Karl and Kevin share a number of specific examples of how such partnering has worked for them over the years in running their managed services businesses. They both agree that some kind of partnering is vital for an MSP, otherwise you will seriously confine your growth.

Bob Nitrio

Computer Wallah Bob Nitrio also joins us today in our Oddballs segment. Bob gives a thorough comparison between Stamps.com and PB Smart Postage (a Pitney Bowes-Brother Label Printers partner service) following his experience in investigating what could be a handy and professional postage tool for his business.

 

Click to listen to today’s episode!

Odd Tuesdays

 

Listen out for today’s coupon code to save on upcoming Online MSP Classes over at Great Little Seminar!

 

MSP Online Classes

 

*LINKS from today’s episode*

* Nonprofit Technology Conference
 March 4 – 6
Austin, TX
Find Out More HERE.

* Ingram Micro Cloud Summit
March 8 – 10
Phoenix, AZ
Find Out More HERE.

* Wearables TechCon
March 9 – 11
Santa Clara, CA
Find Out More HERE.

* Channel Partners Conference and Expo
March 16 – 18
Las Vegas, NV
Find Out More HERE. 

* HP Global Partner Conference
March 16 – 19
Las Vegas, NV
Find Out More HERE.

* SMB Nation Office 365 Tour
March 17th
New York, NY
Find Out More HERE 

* Great Little Seminar Online Courses
Mar 24 – Apr 21
Online Classes – The Ten Golden Rules of PSA
Register HERE.

* Webinar – Globalization of SMB – with Dave Sobel, MAXfocus
March 31st – 10:00 AM Pacific
Online
*Free* Register now HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter – just visit KarlsNews.com to sign up!

Read More

Generating Leads With Social Ammo

Feb 17

Social Ammo

While on our 2014 Roadshow, Karl and I met a fan in Sydney who spoke extremely highly of a lead generation company that secured him so many leads for his MSP business, he was considering removing any in-house sales positions that currently had lead generation responsibility. He raved that the difference in results from Social Ammo compared to his in-house team in teeing up new business was night and day.

 

Today Karl talks to Social Ammo’s Peter Caddick who shares how his company got started and how they can specifically help MSPs create leads. The focal point of Social Ammo’s efforts is on data mining LinkedIn connections, which can perhaps be viewed as daunting work or even an unproductive way in which an MSP can gain new business. Peter explains just how they take the reins of this strategy and outlines how successful it can be.  

 Rayanne Buchianico

Rayanne Buchianico also joins us today in our Oddballs segment. Rayanne gives step-by-step instruction on how to enter bartering transactions into QuickBooks.

 

Click to listen to today’s episode!  Odd Tuesdays

 

 

 

 

 

The 4th annual SMBOnline Conference, Time to Thrive-2015, is now accepting registrations!

The first 50 to register, get all 3 days for just $99. Don’t miss out! Visit SMBOnlineConference.com to register!

SMB Online Conference

Read More

Boom!! Sky-High MSP Resources!

Feb 03

MSPmentor

Today, Karl talks to Jessica Davis, the Executive Editor at MSPmentor.net. Jessica says MSPmentor has a mission to be the news and information site for managed service providers. She says their site also operates as a connection/peer group site.

Jessica goes on to talk about some of MSPmentor’s annual research projects and resource lists. She says the MSPmentor 501 List is their biggest research project of the year, in which they rank MSPs from global entries. She notes that there are many factors taken into account in the ranking, however one of the top criteria is based on how well the MSP does with recurring revenue.

Jessica also talks about their MSPmentor 250 List, of which Karl was named in the recently announced 2014 list. She describes the criteria for that list, which is primarily about naming mentors in the industry. She says this list is particularly good for new MSPs and those MSPs seeking to take their business to the next level.

Jessica mentions MSPmentor’s sister websites, such as Talkin’Cloud®, run by CJ Arlotta, and The VARGuy.com, run by Charlene O’Hanlon. She says they are all a part of the Penton Technology Group, which recently announced the acquisition of another group of websites that includes Data Center Knowledge.

Jessica concludes discussion talking about MSPmentor’s recent launch of the IdeaXchange, which she says most admirably gives voice to an “I live this everyday” MSP perspective.

Amy Babinchak

Amy Babinchak also joins the show today in our Oddballs segment. Amy shares some tips on how to analyze what your personality brings to your MSP business.

 

Click below to catch today’s episode!

Odd Tuesdays


**NOTE**

Karl Palachuk’s annual SMBOnline Conference has just been announced!

The first 50 to register, get all 3 days for just $99.

Visit SMBOnlineConference.com to register!

SMB Online Conference

 

Read More

Still Odd

Jan 20

First of all…WOOT!

We made it a full year in production!!

Odd Tuesdays

 

Our debut was last year, Jan 21 2014, where we welcomed SMB Nation’s Harry Brelsford and Cloud Nine’s Lars Anderson.

We have since added our Oddballs segment with the amazing resident Oddballs Rayanne Buchianico, Computer Wallah Bob Nitrio, Amy Babinchak, and Manuel Palachuk. We have also syndicated the show to iTunes!

And we look forward to a great year for Odd Tuesdays ahead!

Thanks to everyone who has been following the show, telling others about the show, liking us on Facebook, giving us terrific show ideas, and a special thanks to Eric Black from Fiverr who has been responsible for much of the artwork on our blog!

Karl and I thank you very much!! 🙂     …and now, on to more Podcasts!

Robert CraneIn today’s episode, Robert Crane, from CIAOPS, talks about the “green fields” opportunity that exists with SharePoint. Robert has written a number of books on SharePoint and says MSPs who choose to be a reseller of SharePoint become a specialist in a broadening technology landscape.

Robert explains that being a reseller allows MSPs to offer clients better compliance and control options, improved dynamic search capabilities, as well as a host of other progressive options.

Manuel Palachuk also joins today’s program in our Oddballs segment. Manuel shares some terrific how-to’s on documenting your processes.


Manuel Palachuk

 

 

 

 

 

 

Click below to catch today’s episode!

Odd Tuesdays

 

* And be sure to listen for the Odd Tuesdays coupon code good for everything in the SMBBooks store!
Great deals on online classes (like below) and more!

Great Little Seminar

Read More

HIPAA for MSPs

Jan 06

Karl speaks with David Sims, an MSP based in Charlotte, NC who runs the HIPAA for MSPs website. David Sims

David says the website was borne out of his own experience and frustration with trying to educate himself and maintain HIPAA compliance. He also explains how the website has evolved into a terrific general resource for IT professionals.

David also talks about the advantages of running a private group on LinkedIn. He says his group is a space connecting professional members in a Mastermind type setting, with current real business problems being hashed out and advice being given, to including advice from his HIPAA for MSPs team.

 

Bob NitrioComputer Wallah Bob Nitrio also joins the show in our Oddballs segment.

Bob talks about business continuity and disaster recovery. He offers advice on handling recovery from such malware as CryptoWall and CryptoLocker and gives feedback on the SmartShield utility program and on Easy Recover Essentials from NeoSmart.

 

Today’s episode also includes information on upcoming Tech events happening around the country and our Tech news segment as provided by Neowin.net.

 Click below to catch today’s episode!

Odd Tuesdays

 

 ** And listen to catch the code to take advantage of money off on MSP online classes over at Great Little Seminar! **

 

MSP Classes

 

Read More

ChannelEyes & MSP Financial Processes

Dec 16

Jay McBainKarl speaks with Jay McBain, Chief Marketing Officer with ChannelEyes. ChannelEyes offers a mobile app platform for connecting Vendors and their partners.

Jay says their main goal right now is to make the best use out of their mobile platform. He says the platform facilitates communication with real-time feedback, enables the right tools, and motivates channel partners. He notes that HP, Cisco, Verizon, and other large international channel organizations use ChannelEyes.

Rayanne Buchianico

 

Rayanne Buchianico also joins the show in our Oddballs segment. Rayanne talks about the course she teaches over at Great Little Seminar – the Financial Processes That Make All the Difference course. The course is geared for MSPs and covers such topics as: separation of accounting and financial duties, entities and tax considerations, cash flow forecasting, and more over a five-week online teaching structure. Rayanne first taught this course in 2014 and is due to again teach the course in June.

 

In today’s episode you will also hear about the new Great Little Seminar 2015 course lineups & where MSPs can find terrific business freebies!

 

Odd Tuesdays

 

Be sure to join us in on our next episode Jan 6th where Karl will speak with David Sims who runs the website HIPAAForMSPs.com. David will talk about the wealth of research and resources he has been building on to help MSPs interested in taping into the healthcare niche.

 

Read More