Tips for Serving the New Generation of SMB Owners

Jul 07

Listen to today’s episode HERE.

ToDavid Maffeiday Dave Maffei from Carbonite joins the show to talk about his recent guest column in ChannelPro magazine entitled Three Tips for Serving the New Generation of SMB Owners. Dave outlines the sorts of disconnect that can occur between millennials and baby boomers and offers ways for managed service providers to address them.

Dave also talks about Carbonite’s partner program. He says there are “no handcuffs on the reseller with Carbonite”. He says there are a number of options in how the relationship between Carbonite, the reseller, and the end-user can be. Dave encourages MSPs to check out their partner website.

We conclude the production of our Odd Tuesdays Podcast in this episode. Our host, Karl Palachuk will be focusing on the SMB Community Podcast show moving forward.

SMB Community PodcastThe SMB Community Podcast has been running since 2012 and features vendor and VARs/MSPs interviews. In fact, listeners and vendors alike are encouraged to nominate for an interview with the show. You can check out details on how to nominate here.

SMB Community Podcast listeners can subscribe to the SMB Community Podcast RSS feed or listen to the show on iTunes.

 

 

Monica Caraway Thank you to all of our loyal Odd Tuesdays listeners! It was a great pleasure to produce the show and engage with the MSP community. A special thanks to our Oddballs contributors as well! It was a wonderful experience working with you 🙂 – Monica Caraway, Producer/Co-Host, Odd Tuesdays

 

 Click to listen to today’s episode!

Odd Tuesdays

 

Last chance to use the OddTuesdays show coupon! The coupon is good for anything in the MSP store – 20% off entire order. Coupon expires at the end of July.

SMB Books

 

*LINKS from today’s episode*

* Great Little Seminar Online Classes
July 7 – Aug 4
Online Classes
Introduction to Relax Focus Succeed® – taught by Karl Palachuk
Find Out More HERE.

*Microsoft Worldwide Partner Conference
Julu 12 – 16
Orlando, FL
Find Out More HERE.

* SMBTech Fest
July 23 – 24
Anaheim, CA
Find Out More HERE.

* MAX 2015 (MAXfocus Partner Conference)
July 27 – 28
Melbourne, Australia
Find Out More HERE.

* Melbourne SMB IT Pros
July 29
Melbourne, Australia
Find Out More HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More

ESET Endpoint Security

Apr 07

James GaskinListen to today’s episode HERE.

Today, Karl talks to Author and IT Freelance Writer James Gaskin about his recent article in ChannelPro magazine on ESET Endpoint Security.

Karl also chats a bit to Business Consultant Josh Peterson, from Bering McKinley, about his upcoming June presentation in this year’s SMB Online conference.

Amy Babinchak
And Amy Babinchak joins us in our Oddballs segment to discuss staying ahead in your technology business and how to take your clients with you.

 

 

 

Click to listen to today’s episode!

Odd Tuesdays

Listen out for today’s listener coupon to save $$$ on the upcoming MSP Online Conference!

MSP Online Conference

*LINKS from today’s episode*

* Great Little Seminar Online Courses
Apr 28 – May 26
Online Class – Managing Your Service Board – Setup, Core SOPs, and Daily Procedures
Register HERE.

* SMB Nation Office 365 Tour
April 16
Chicago, IL
More info HERE.

* Robin Robins Boot Camp
Apr 22 – 25
Nashville, TN
More info HERE.

* SMBTech Fest
Apr 23 – 24
Anaheim, CA
More info HERE.

* Globalization of SMB Webinar Series
April 28, 10AM Pacific
Online
*Free* Registration HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

Read More

Partnering With Peers For Growth

Mar 03

Kevin Royalty

Listen to today’s episode HERE.

Karl welcomes Kevin Royalty, from Total Care Computer Consulting, to our show today. Kevin is a longstanding Microsoft MVP, Moderator on the SpiceWorks’ Small Business Server and Server Essentials Forum, and leader in the MSP community.

Kevin was featured in the January edition of ChannelPro magazine in an article entitled A How-To Guide for Partnering With Peers (Jan 2015, P. 20).

Kevin talks with Karl about the value of partnering with fellow MSPs. He says it is a mistake to loose site of how powerful working with fellow MSPs can be, despite the fact that those same MSPs may have overlap with your services and technically be “the competition”.

Karl and Kevin share a number of specific examples of how such partnering has worked for them over the years in running their managed services businesses. They both agree that some kind of partnering is vital for an MSP, otherwise you will seriously confine your growth.

Bob Nitrio

Computer Wallah Bob Nitrio also joins us today in our Oddballs segment. Bob gives a thorough comparison between Stamps.com and PB Smart Postage (a Pitney Bowes-Brother Label Printers partner service) following his experience in investigating what could be a handy and professional postage tool for his business.

 

Click to listen to today’s episode!

Odd Tuesdays

 

Listen out for today’s coupon code to save on upcoming Online MSP Classes over at Great Little Seminar!

 

MSP Online Classes

 

*LINKS from today’s episode*

* Nonprofit Technology Conference
 March 4 – 6
Austin, TX
Find Out More HERE.

* Ingram Micro Cloud Summit
March 8 – 10
Phoenix, AZ
Find Out More HERE.

* Wearables TechCon
March 9 – 11
Santa Clara, CA
Find Out More HERE.

* Channel Partners Conference and Expo
March 16 – 18
Las Vegas, NV
Find Out More HERE. 

* HP Global Partner Conference
March 16 – 19
Las Vegas, NV
Find Out More HERE.

* SMB Nation Office 365 Tour
March 17th
New York, NY
Find Out More HERE 

* Great Little Seminar Online Courses
Mar 24 – Apr 21
Online Classes – The Ten Golden Rules of PSA
Register HERE.

* Webinar – Globalization of SMB – with Dave Sobel, MAXfocus
March 31st – 10:00 AM Pacific
Online
*Free* Register now HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter – just visit KarlsNews.com to sign up!

Read More