Hybrid On Premise Cloud & Conceptual Selling

Jun 17

Jenifer Landers Zynstra We have a very busy show today!

Karl is joined by two special guests.

First up, Karl talks to Zynstra CEO Nick East. Zynstra is a UK based business set to launch in North America this fall. Nick, who is currently touring America, talks about their hybrid cloud on premise solution. He says their launch timing and solution are perfect for those considering alternatives following the end of support for Windows 2003 and the end of life of SBS. 

Karl also talks to Jenifer Landers, from Fully Expressed Potential. Jenifer is a featured speaker in the Systematic Success 2014 online conference on next week. Jenifer orients listeners on the topic she will be presenting entitled Conceptual Selling – How to Sell Something Your Client Can’t See

Bob NitrioOur Oddballs segment today features Computer Wallah Bob Nitrio giving his assessments of the PSA tool AffinityLive and of the new hosted accounting solution Xero (pronounced zero).

Another highlight in today’s show is the announcement of the winner in our first-ever Odd Tuesdays draw! One lucky winner is announced as winning a free membership to Third Tier’sSMBKitchen’s ASP Project. 

Listeners are also reminded that this is the last week to qualify for the Odd Tuesdays’ discount code for the Ultimate 2014 Conference Bundle! Be sure to listen for the discount code! The online conference starts next week!!

 

Click below to hear June 3rd’s show:

Odd Tuesdays

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The Profit Value of Working in Real Time

Jun 03

Manuel PalachukListen in to today’s episode where Karl speaks to MSP Coach Manuel Palachuk.  Manuel talks about the importance of everyone from management to admin working in real time in your managed service business. He encourages listeners to remain firm with staff in both training them in and holding them accountable to operating every day under such a system.

Manuel has just completed a 5-week course covering the specifics of how to implement working in real time. The Critical Habit for Success: Working in Real Time is a course offered in our MSP academic program over at greatlittleseminar.com.

The course has concluded, however, all course materials, handouts, and class recordings are accessible via – http://bit.ly/RealTimeTrack.

Rayanne Buchianico

Rayanne Buchianico joins us again in our Oddballs segment.

Rayanne offers more QuickBooks tips specific for managed service providers. Today she covers when and how to utilize account numbers.

Listeners are also reminded that they still qualify for the Odd Tuesdays’ discount code for The Ultimate 2014 Conference Bundle! Be sure to listen for the discount code!

 

Another highlight in today’s show is our first-ever Odd Tuesdays draw!

Odd Tuesdays listeners are being offered a Chance to Win a Free membership to Third Tier’s SMBKitchen’s ASP project. The ASP project includes a series of webinars and MSP educational tutorials from three Microsoft MVPs : Amy Babinchak, Susan Bradley, and Phil Elder. As Amy says of the project, “We’re all about providing practical information that we are actively implementing today in our businesses.”

Listen to the show below for details on how to enter the draw!!

Managed Services

Click below to hear June 3rd’s show:

Odd Tuesdays

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Cloud Managed WiFi – WFaaS

May 20

WiFi as a Service PowerCloud
Karl speaks with PowerCloud’s Bob Biddle and one of PowerCloud’s partners, MJ Shoer from Jenaly Technology Group, about WiFi as a Service (WFaaS). Bob describes in detail how cloud managed WiFi allows a small business to put together a series of access points that can be remotely managed by an MSP. He notes that PowerCloud addresses how to remotely manage BYOD and efficiently enables the creation of a network for all the smart phones and tablets coming into a business’ network.

MJ Shoer

MJ shares his experiences in using PowerCloud’s offering, which he has found to be a great solution due to its scalability. He says they have deployed the solution to manage very simple to complex networks. He says the solution allows them to use the same technology rather than different options depending on breadth of requirements.

PowerCloud has made available a whitepaper for listeners outlining the benefits of WFaaS, addressing mobility, the benefits of cloud managed WLANs, and how WFaaS is a great opportunity for MSPs/VARs in light of today’s explosive mobile device growth. Click here to access the whitepaper: WiFi as a Service: Market Persepective for VARs/MSPs Targeting SMBs.

amy_reg_pic

Amy Babinchak also joins us in today’s Oddballs to share perspectives on and best practice tips in delegating in your MSP business.

The Odd Tuesdays’ discount code for The Ultimate 2014 Conference Bundle is still on! Be sure to listen for the discount code! 

Click below to hear May 20th’s show:

Odd Tuesdays

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Automated Prospecting & Sales Tools for Your MSP Business

May 06

Gil Cargill

In today’s Odd Tuesdays episode, we are joined by Gil Cargill from the Cargill Consulting Group.

Gil has spent the past 39 years as a sales consultant following an incredibly successful sales career at IBM. He focuses on developing the sales process and implementing sales tracking systems for MSPs. Gil is also a feature speaker in Karl’s upcoming annual online conference, the Systematic Success 2014 conference being held June 24th-26th, where he will address in detail how to Maximize Your Sales with an Awesome Sales Process.

Today, Gil discusses tips on automated prospecting tools and how managed service professionals and VARs can make the best use of a sales person in their business.

Bob Nitrio, Computer Wallah

 

We are also joined by Computer Wallah Bob Nitrio in our Oddballs segment. Bob shares his experiences with researching & implementing a “paperless office” for his clients.

 

Today’s episode also features a special Odd Tuesdays’ discount code for The Ultimate 2014 Conference Bundle – the best offering in documentation resources that combines tickets to this year’s annual Online Conference!

Ultimate 2014 Conference Bundle

 

Click below to hear May 6th’s show:

Odd Tuesdays

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Lead with Training, Follow With Managed Services

Mar 18

Bigger Brains
Karl talks to Chip Reaves, from Bigger-Brains, about their Bigger MSP Program.

Chip says the program is a high quality video series featuring online training for business professionals covering Windows 8, QuickBooks, Microsoft Office, Gmail, sales & marketing, and more. The training series has several key elements.

1) The training is compelling – Chip says the videos were filmed with multiple cameras in studio with a focus on engagement. He says any clients that have compared the Bigger-Brains training next to comparable online training programs have found the difference to be night and day. Often online training is quite boring with a simple voiceover and screen shots. He claims their training is a cut above the rest.

2) The training is convenient for the end user –  The videos are structured so you can do the 10-minute training sessions on basically any device that can access the internet.

3) The training was built with resellers in mind – Chip says the program is IT Channel focused and adds to the offerings MSPs have overall for their clients. It is noted that MSPs could put together creative bundles/packages featuring the online training and managed service plans.

There is some mention that MSPs often neglect to consider the budgets SMBs designate annually for training, which goes beyond the IT budgets MSPs normally target. In fact, it is noted that this can be a good angle in targeting more business, with MSPs first earning new clients based on business professional training offerings and then moving into a managed services soft sell. Karl mentions that another angle to consider is that as the economy begins to recover, there are untapped government grants that pay for people to get training. MSPs could educate themselves about such grants and include that in pitches to potential clients.

Chip encourages anyone considering their training to check out their website at http://biggermsp.com. He also notes the further training Bigger-Brains is currently developing, to include a HIPAA training they hope to have up and running by the end of March 2014.

Bob Nitrio, Computer WallahAlso featured in this Odd Tuesdays episode is our returning Oddball Computer Wallah Bob Nitrio discussing Software Defined Networks (SDN).

 

 

 

Click below to hear March 18th’s show:

Odd Tuesdays

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