ESET Endpoint Security

Apr 07

James GaskinListen to today’s episode HERE.

Today, Karl talks to Author and IT Freelance Writer James Gaskin about his recent article in ChannelPro magazine on ESET Endpoint Security.

Karl also chats a bit to Business Consultant Josh Peterson, from Bering McKinley, about his upcoming June presentation in this year’s SMB Online conference.

Amy Babinchak
And Amy Babinchak joins us in our Oddballs segment to discuss staying ahead in your technology business and how to take your clients with you.

 

 

 

Click to listen to today’s episode!

Odd Tuesdays

Listen out for today’s listener coupon to save $$$ on the upcoming MSP Online Conference!

MSP Online Conference

*LINKS from today’s episode*

* Great Little Seminar Online Courses
Apr 28 – May 26
Online Class – Managing Your Service Board – Setup, Core SOPs, and Daily Procedures
Register HERE.

* SMB Nation Office 365 Tour
April 16
Chicago, IL
More info HERE.

* Robin Robins Boot Camp
Apr 22 – 25
Nashville, TN
More info HERE.

* SMBTech Fest
Apr 23 – 24
Anaheim, CA
More info HERE.

* Globalization of SMB Webinar Series
April 28, 10AM Pacific
Online
*Free* Registration HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

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MSP Non-Profit Clients Access Amazing Tech Resources via TechSoup

Mar 17

Tech SoupListen to the latest episode HERE.

Karl welcomes to the show Dan Webb, Vice President of Technical Solutions and Services at TechSoup Global. Dan talks about the wealth of technology resources MSPs can help their non-profit clients access through TechSoup.

Dan explains that TechSoup aggregates vendor donations and donation programs so that not-for-profits can readily access the resources. He says they have 650,000 NGOs all over the globe in their system. He says last year they helped deliver $900 million fair market value in tech support, software, hardware, and service donations to those NGOs.

Dan mentions that they administer many large tech company philanthropic programs, such as the Microsoft Donation Program. He says they have resources from Skype credits, Intuit programs for PC and Mac, multiple language options, and more. He notes that Dell, HP, Lenova, and Apple are a part of their Refurbished Computer Initiative.

Tech SoupDan also walks MSPs through the first steps they need to take to get their non-profit clients connected with TechSoup resources. He notes that fulfillment can often be digital and immediate for organizations that register and qualify.

Karl is also joined by MSP Mark Moreno, Owner of C&M Support Services & Consulting. Mark has been servicing non-profit and church organization clients for many years and has extensive experience in working with TechSoup.

Mark MorenoMark says they have been able to access amazing resources for clients, to include exchange servers in the low hundreds, Office suites in the $10-12 range, and licenses for servers at ridiculously low prices.

Mark also offers advice to MSPs looking to service non-profits. He encourages MSPs to take time to learn and understand the particular non-profit space you wish to approach, whether it be servicing churches, schools, or something else.

 

 

 

Manuel PalachukManual Palachuk also joins the show in our Oddballs
segment to talk about building a repair & restoration catalog for your IT service delivery business.

 

 

 

 

Click to listen to today’s episode!

Odd Tuesdays

And listen out for today’s coupon code to save on upcoming Online MSP Classes over at Great Little Seminar!

MSP Classes

*LINKS from today’s episode*
* Great Little Seminar Online Courses
Mar 24 – Apr 21
Online Classes – The Ten Golden Rules of PSA
Register HERE.

*CompTIA Annual Meeting
March 24-26
Ponte Verda, FL
More info HERE.

* ASCII Success Summit Tours
March 25 -26
Columbus, OH
Find Out More HERE.

* Webinar – Globalization of SMB – with Dave Sobel, MAXfocus
March 31st – 10:00 AM Pacific
Online
*Free* Register now HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter.
Sign up at KarlsNews.com to sign up!

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Partnering With Peers For Growth

Mar 03

Kevin Royalty

Listen to today’s episode HERE.

Karl welcomes Kevin Royalty, from Total Care Computer Consulting, to our show today. Kevin is a longstanding Microsoft MVP, Moderator on the SpiceWorks’ Small Business Server and Server Essentials Forum, and leader in the MSP community.

Kevin was featured in the January edition of ChannelPro magazine in an article entitled A How-To Guide for Partnering With Peers (Jan 2015, P. 20).

Kevin talks with Karl about the value of partnering with fellow MSPs. He says it is a mistake to loose site of how powerful working with fellow MSPs can be, despite the fact that those same MSPs may have overlap with your services and technically be “the competition”.

Karl and Kevin share a number of specific examples of how such partnering has worked for them over the years in running their managed services businesses. They both agree that some kind of partnering is vital for an MSP, otherwise you will seriously confine your growth.

Bob Nitrio

Computer Wallah Bob Nitrio also joins us today in our Oddballs segment. Bob gives a thorough comparison between Stamps.com and PB Smart Postage (a Pitney Bowes-Brother Label Printers partner service) following his experience in investigating what could be a handy and professional postage tool for his business.

 

Click to listen to today’s episode!

Odd Tuesdays

 

Listen out for today’s coupon code to save on upcoming Online MSP Classes over at Great Little Seminar!

 

MSP Online Classes

 

*LINKS from today’s episode*

* Nonprofit Technology Conference
 March 4 – 6
Austin, TX
Find Out More HERE.

* Ingram Micro Cloud Summit
March 8 – 10
Phoenix, AZ
Find Out More HERE.

* Wearables TechCon
March 9 – 11
Santa Clara, CA
Find Out More HERE.

* Channel Partners Conference and Expo
March 16 – 18
Las Vegas, NV
Find Out More HERE. 

* HP Global Partner Conference
March 16 – 19
Las Vegas, NV
Find Out More HERE.

* SMB Nation Office 365 Tour
March 17th
New York, NY
Find Out More HERE 

* Great Little Seminar Online Courses
Mar 24 – Apr 21
Online Classes – The Ten Golden Rules of PSA
Register HERE.

* Webinar – Globalization of SMB – with Dave Sobel, MAXfocus
March 31st – 10:00 AM Pacific
Online
*Free* Register now HERE.

You can find a full 2015 listing of MSP & Tech events happening in Karl’s weekly newsletter – just visit KarlsNews.com to sign up!

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Generating Leads With Social Ammo

Feb 17

Social Ammo

While on our 2014 Roadshow, Karl and I met a fan in Sydney who spoke extremely highly of a lead generation company that secured him so many leads for his MSP business, he was considering removing any in-house sales positions that currently had lead generation responsibility. He raved that the difference in results from Social Ammo compared to his in-house team in teeing up new business was night and day.

 

Today Karl talks to Social Ammo’s Peter Caddick who shares how his company got started and how they can specifically help MSPs create leads. The focal point of Social Ammo’s efforts is on data mining LinkedIn connections, which can perhaps be viewed as daunting work or even an unproductive way in which an MSP can gain new business. Peter explains just how they take the reins of this strategy and outlines how successful it can be.  

 Rayanne Buchianico

Rayanne Buchianico also joins us today in our Oddballs segment. Rayanne gives step-by-step instruction on how to enter bartering transactions into QuickBooks.

 

Click to listen to today’s episode!  Odd Tuesdays

 

 

 

 

 

The 4th annual SMBOnline Conference, Time to Thrive-2015, is now accepting registrations!

The first 50 to register, get all 3 days for just $99. Don’t miss out! Visit SMBOnlineConference.com to register!

SMB Online Conference

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Boom!! Sky-High MSP Resources!

Feb 03

MSPmentor

Today, Karl talks to Jessica Davis, the Executive Editor at MSPmentor.net. Jessica says MSPmentor has a mission to be the news and information site for managed service providers. She says their site also operates as a connection/peer group site.

Jessica goes on to talk about some of MSPmentor’s annual research projects and resource lists. She says the MSPmentor 501 List is their biggest research project of the year, in which they rank MSPs from global entries. She notes that there are many factors taken into account in the ranking, however one of the top criteria is based on how well the MSP does with recurring revenue.

Jessica also talks about their MSPmentor 250 List, of which Karl was named in the recently announced 2014 list. She describes the criteria for that list, which is primarily about naming mentors in the industry. She says this list is particularly good for new MSPs and those MSPs seeking to take their business to the next level.

Jessica mentions MSPmentor’s sister websites, such as Talkin’Cloud®, run by CJ Arlotta, and The VARGuy.com, run by Charlene O’Hanlon. She says they are all a part of the Penton Technology Group, which recently announced the acquisition of another group of websites that includes Data Center Knowledge.

Jessica concludes discussion talking about MSPmentor’s recent launch of the IdeaXchange, which she says most admirably gives voice to an “I live this everyday” MSP perspective.

Amy Babinchak

Amy Babinchak also joins the show today in our Oddballs segment. Amy shares some tips on how to analyze what your personality brings to your MSP business.

 

Click below to catch today’s episode!

Odd Tuesdays


**NOTE**

Karl Palachuk’s annual SMBOnline Conference has just been announced!

The first 50 to register, get all 3 days for just $99.

Visit SMBOnlineConference.com to register!

SMB Online Conference

 

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